Last updated: 19 June 2026 · Effective: 19 June 2026
Operated by APP TEAM (Proprietorship), 204 Shubhsquare, Lal Darwaja, Surat – 395003, Gujarat, India
Summary: Paid advance features and storage are subscriptions or one-time purchases processed through Cashfree or Razorpay. You can cancel renewal anytime from your ShowCato account. See our Terms of Service and Privacy Policy.
Company Name: APP TEAM (Proprietorship)
Business Type: Proprietorship
Address: 204 Shubhsquare, Lal Darwaja, Surat – 395003, Gujarat, India
GSTIN: 24DIGPM2415C1ZS
Website: showcato.in
Email: info@appteam.com
This policy applies to paid ShowCato software subscriptions and storage purchases billed by APP TEAM. It does not apply to product sales, payments, or disputes between sellers and their buyers — those occur outside ShowCato.
Paid features are activated only after Cashfree or Razorpay confirms successful payment authorization or successful payment collection. If payment confirmation is delayed, the feature may show as processing until webhook verification is received.
You can cancel renewal from the Subscription Management page inside your ShowCato seller panel. By default, cancellation stops future renewal and the feature remains available until the end of the current paid monthly period.
Subscription fees are generally non-refundable once a paid feature has been activated for the billing period. Refunds may be considered only in these cases:
Approved refunds will be processed to the original payment method through Cashfree, Razorpay, or the relevant banking channel. Processing time depends on the payment method and bank (typically 5–10 business days).
If payment fails, ShowCato will redirect you to support ticket creation or automatically create a billing support ticket. Our team will help you retry payment or investigate the failed transaction.
For billing, cancellation, or refund questions:
See also: Contact us · Privacy & Grievance